Curriculum Vitae

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Professional Experience

Senior Manager, Customer Solutions

2025 - Present
C3 AI, Munich
Primary technical advisor to Fortune 500 clients across the full customer journey, from discovery and evaluation framework design through to production deployment. $16M+ total contract value and 95%+ customer satisfaction across nine clients, with a $45M+ pipeline driven through 60+ pre-sales engagements.

Manager, Customer Solutions

2022 - 2025
C3 AI, Munich
Architected production GenAI and Enterprise AI Systems for large enterprise clients. This includes for example a maintenance agent for Holcim combining LLMs, NLP, OCR and RAG that cut mean time to resolution by 40% globally, an AI reliability solution for Johnson Controls that reduced equipment downtime by 30%, and a demand forecasting solution for GSK that improved accuracy by 12 percentage points.

Program Manager, Esports Racing

2019 - 2022
Porsche Motorsport, Stuttgart
Founded and led Porsche's Esports Racing programme as a zero-to-one initiative, scaling it across 25+ markets and growing organic reach by 16x in under 18 months. Led a cross-functional team of 50+ to victory at the 2020 24 Hours of Le Mans Virtual.

Software Engineer

2018 - 2019
Porsche Motorsport, Stuttgart
Designed and shipped a cross-platform mobile application (Ionic, Node.js, Google Maps API) to 35,000+ employees, modernising factory commuting logistics with projected annual savings of EUR 32M. Built an SAP-integrated mobile logistics system for just-in-time operations.

Education

M.Sc. Business Informatics

2019 - 2020
University of Applied Sciences and Arts Dortmund
Graduated with honours on the application of convolutional neural networks to travel planning using multivariate parameters (Keras, TensorFlow, Python). Awarded a BMBF research grant (01S17075) for improving detection of faulty APS data in SCANIA trucks, achieving the second-highest Kaggle competition score with a novel Isolation Forest approach.
Thesis: Machine Learning-based prediction of travel destinations based on multivariate parameters

B.Sc. Business Informatics

2015 - 2019
University of Applied Sciences and Arts Dortmund
Creating the cornerstone of team logistics, allowing for a new kind of collaboration, increasing the team efficiency by ensuring optimal just-in-time logistics. Noticable projects and publications on balance theory, blockchain technology, data anonymization against and collaborative software development
Thesis: Conception of an SAP®-integrated mobile logistics solution for global use

Competencies

Enterprise AI ArchitectureProduction AI for Fortune 500 operators, owned from discovery through architecture and evaluation to deployment. GenAI agents, RAG, time series analysis, anomaly detection and demand forecasting
Commercial OwnershipBuilding the technical and commercial case through enterprise pre-sales cycles, then staying accountable for the number before signature and the outcome long after it
LeadershipFounding programmes rather than inheriting them: hiring the team, setting the operating rhythm, and scaling it across markets and time zones.
Range: The same person in the boardroom and in the code review, translating between executive sponsors, procurement, data owners and engineers who ship.
Leading under pressure: Live operations where the result is public and the clock does not stop, from twenty-four hour race weekends to production incidents on systems a business runs on.
People: Growing engineers, data scientists, architects and business consultants into owners, and being the one accountable when a call has to be made without complete information
EngineeringAI and ML: LLM integration and orchestration, RAG, prompt and context engineering, NLP, OCR, convolutional neural networks, recommender systems, anomaly and novelty detection, predictive maintenance, demand forecasting, TensorFlow, Keras, scikit-learn.
Data: Distributed storage, edge storage, vector databases, feature and retrieval pipelines, time-series and sensor telemetry, SAP integration, KNIME, ETL frameworks.
Practice: Evaluation harnesses gating release on accuracy and latency, requirements engineering to IEEE 830, solution and reference architecture, distributed systems, cross-platform delivery
Domain ExpertiseIndustrial manufacturing: Continuous and process operations across pharmaceuticals, salt and silica, and cement.
Building technologies: Covering HVAC, building automation and equipment reliability in the Johnson Controls estate.
Supply chain: Demand forecasting and supply chain optimisation at portfolio scale.
Automotive and embedded systems: Including functional safety and cybersecurity, with published work on ISO/SAE 21434 and AUTOSAR security concepts.
Enterprise software: C3 AI Platform and Applications, SAP-integrated logistics, data protection and GDPR-compliant processing